About Energy Retailers

If you have elected not to contract with an energy retailer, Guelph Hydro Electric Systems will provide your electricity energy under the Regulated Price Plan (RPP). You will be charged a regulated price per kWh by your utility for the electricity that you consume, or, if you have a special (interval) meter, the price will be based on the Spot Market Pricing.

Under the RPP option, the price is set by the OEB, the independent regulator of Ontario’s energy sector, and remains stable for a certain period of time. Effective May 1, 2006, the price is subject to change up to every six months. The RPP price is estimated by the OEB based on a forecast of what is to be paid to generators. The difference between the forecast and the actual amount paid to generators is incorporated into future prices set by the OEB for customers that remain on the RPP.

Customers that leave the RPP, need to settle their Regulated Price Plan account with Guelph Hydro for the difference between the stable price they have been paying and the cost of electricity up to that time.

Under the Spot Market Pricing option customers buy electricity at market prices. The market price varies on an hourly basis. Like any commodity market price it can fluctuate up and down.

During the very hot summer months electricity demand is high while production capacity can be tight. As a result, we see higher prices during the months of July and August and those high prices extend into September if the temperatures and humidity remained with us. As temperatures fall during the autumn months we can anticipate lower market prices, but we cannot predict what those prices will be.

Our distribution company tracks the volume of energy delivered to Guelph and Rockwood, respectively, and the associated hourly market price. The distribution company uses that data to calculate, the average energy price per kilowatt hour over the customer’s billing period.

GHESI does not go door-to-door at any time but can always be reached by clicking here....

If you wish more information on the electricity market please call or e-mail this office, or link from this website to the websites of the Ontario Energy Board (www.oeb.gov.on.ca ), the Independent Electricity System Operator (www.ieso.ca) the Ministry of Energy (www.energy.gov.on.ca ).

If you wish to file a complaint about Energy Retailers please click here....

Please click here to view the code of conduct for retailers.

The transition to incorporation under the OBCA has commercialized local utility operations. The OBCA (Ontario Business Corporations Act) statute is suited to commercial markets and anticipates profit and dividends for the shareholders. Each business operates with a profit motive to sustain itself as an ongoing enterprise.