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Phone scam alert


Guelph Hydro Customers Warned of Telephone Scam

Guelph Hydro customers should be aware of a telephone scam currently being reported in Guelph. Guelph Hydro customers are receiving phone calls from someone claiming to represent Guelph Hydro and threatening disconnection of electricity service if an overdue account is not paid within 30 minutes through a wire transfer or pre-paid credit card.


Customers are reminded that Guelph Hydro never asks for bank information, a pre-paid credit card payment or wire transfer for overdue accounts. Read more information about this scam

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Explore the variety of convenient and time-saving options for paying your bill. Note: Appointments are required to visit Guelph Hydro Offices. To schedule an appointment, call 519.822.3010 or email Customer Service.  
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