or call 519.822.3010
or Email Customer Service
To schedule an appointment, call or email Customer Service.
If your hydro bill seems higher than expected, there are a number of contributing factors you need to consider.
Your Guelph Hydro bill consists of charges for electricity, water and wastewater.
Electricity and water usage varies from month to month largely due to temperature and whether or not you have air conditioners, electric heaters or pool pumps running, for how long and at what time of day.
If your bill is higher than you expected, here are some steps you can take:
Sign up for Guelph Hydro's Equal Payment Plan. It evens out your energy costs throughout the year so you pay the same amount each month. Knowing what to expect will make it easier to manage your monthly expenses.