or call 519.822.3010
or Email Customer Service
To schedule an appointment, call or email Customer Service.
Office hours are from 8:00 AM to 4:30 PM, Monday through Friday, excluding statutory holidays.
Appointments are required to visit Guelph Hydro offices. To schedule an appointment:
For information about paying your Guelph Hydro bill, please visit our Payments page.
If you have an emergency when our offices are closed, please call 519.822.3010