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Pay by Credit Card

Use Your Credit Card to Pay Your Bill - Any Time, Day or Night.

VISA logo 


Mastercard logo


Credit card payments can be made using Paymentus, a third-party secure, automated, payment service that accepts  Mastercard and Visa.  A service charge will be billed to the card holder by Paymentus. Guelph Hydro will receive instant notification of your payment. Please note: Personal Information is collected and stored by Paymentus, not Guelph Hydro Electric Systems Inc.

You will continue to receive your statement by mail or register for ebilling.

To make your household budgeting easier, sign up for the Equal Payment Plan that evens out your payments so you pay about the same amount each month.

Paymentus logo

How Do I Access the Service?

Click here to access Paymentus

You will need:

  1. Your account number, which must be entered with all leading zeros but no dash or spaces. ie) 000123456000123456
  2. Your account balance
  3. Your credit card information. (Please note that personal information collected is stored by Paymentus, not Guelph Hydro Electric Systems Inc.)
  4. Call toll-free 1.877.273.2184 or pay online at Paymentus
  5. The Paymentus service fee will be charged to your credit card.

Service Charge

Paymentus charges a fee for payment handling and processing. Guelph Hydro does not receive any portion of this fee.

The Paymentus Service Charge is 1.75% on any amount paid. The maximum payment allowed is $5,000.00. 

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