or call 519.822.3010
or Email Customer Service
To schedule an appointment, call or email Customer Service.
Credit card payments can be made using Paymentus, a third-party secure, automated, payment service that accepts Mastercard and Visa. A service charge will be billed to the card holder by Paymentus. Guelph Hydro will receive instant notification of your payment. Please note: Personal Information is collected and stored by Paymentus, not Guelph Hydro Electric Systems Inc.
You will continue to receive your statement by mail or register for ebilling.
To make your household budgeting easier, sign up for the Equal Payment Plan that evens out your payments so you pay about the same amount each month.
You will need:
Paymentus charges a fee for payment handling and processing. Guelph Hydro does not receive any portion of this fee.
The Paymentus Service Charge is 1.75% on any amount paid. The maximum payment allowed is $5,000.00.