or call 519.822.3010
or Email Customer Service
To schedule an appointment, call or email Customer Service.
The community of Guelph welcomes a large number of students every year - many of whom need to arrange for hydro service for the first time.
We have put together some information that may be of use to students including:
Before signing your lease, it is important to consider your energy usage and budget. Be sure to ask your landlord exactly which bills are included in the rent and which ones are extra. You should also ask how the house or apartment is powered and heated (natural gas, electricity, or both), and who provides service to the property.
There are basically two options:
Be aware that whichever student signs up for service is solely responsible for paying the bill.
In Ontario, prospective tenants must be provided with certain information if the landlord has installed a meter or suite meter in the rental unit and wants the prospective tenant to pay for their own electricity costs.
Information to Prospective Tenant About Suite Meters or Meters