Company Overview

Powering Community Well-Being

Guelph Hydro is proudly contributing to the growth, prosperity and well-being of the communities we serve by providing safe, reliable electricity distribution services to more than 55,000 customers in Guelph and Rockwood, Ontario, Canada.

The company is 100 per cent owned by Guelph Municipal Holdings Inc., which is, in turn, 100 per cent owned by the City of Guelph.

Guelph Hydro is regulated by the Ontario Energy Board, a Crown Corporation that has broad powers related to licensing, rules of conduct and services, compliance, performance, as well as the regulation of rates charged by Guelph Hydro and other local electricity distribution companies in Ontario.

The Legislature and Government of Ontario, through the Ministry of Energy, Northern Development and Mines, sets the legal and policy framework that govern the energy sector. 

To learn more about our business, please consult our 2016 Year-in-Review Report. (Note: A Year-in-Review Report for 2017 was not produced.)

 Our Mission
Guelph Hydro will be ranked as one of Ontario's top electrical utilities; trusted by stakeholders to provide continually increasing value while playing a role in the rapidly transforming energy sector.
 Our Core Values

Safety, Reliability and Efficiency
We believe we earn employee and customer respect by operating safely, reliably and efficiently.
We care about our people. We foster and respect their talents and value the contribution they make to the Company's ongoing success.

We are proud of the solid, long-term relationships we are forging with our employees, customers, the communities in which we operate and the energy industry; built on a platform of integrity, partnership and respect.

 Innovation and Leadership
We believe innovative thinking, leadership skills and adaptability drive our business success.
Environmental Stewardship
We are committed to environmental stewardship, contributing to building sustainable communities and helping to create a culture of energy conservation in Ontario.
Our Leadership
Board of Directors 
Management Team
Corporate Governance
Our Service Area
Guelph Hydro delivers electricity to Guelph and Rockwood, Ontario, Canada. Consult our Service Area Map to view the boundaries of our service territory. 
 Quick Facts - as of December 31, 2017

Customers: 55,497 customers

Electricity consumed: 1,640 gigawatt-hours in 2017

Summer 2017 peak demand

  • With embedded generation = 277 megawatts
  • Without embedded generation = 295 megawatts

Summer historical system peak demand = 308 megawatts in 2016

Winter 2017 peak demand

  • With embedded generation = 247 megawatts
  • Without embedded generation = 255 megawatts

Winter historical system peak demand = 270 megawatts in 2014

Total assets: $223.8

Municipal (Guelph Hydro owned) transformer stations / substations: 1 transformer station / 2 substations

Transformers: 5,999

Poles: 10,996

Fleet Vehicles: 43

Overhead lines / underground cable: 427 kilometres / 716 kilometres

Solar generation facilities: 2 rooftop solar facilities 

Customer-owned generation facilities:

  • Feed-in-Tariff (FIT) installations: 41
  • MicroFIT installations: 396
 Awards and Recognition

Guelph Hydro is proud to be the recipient of the following awards: 

2016 - Infrastructure Health and Safety Association President's Award for One Million Hours
  • Presented to Guelph Hydro to mark one million employee hours of work with no lost time incidents.
 2016 - Infrastructure Health and Safety Association Certificate of Recognition (COR™)
  • Presented to Guelph Hydro in recognition of the company's comprehensive health and safety management system.
2016 - Infrastructure Health and Safety Association ZeroQuest® Sustainability award
  • The award recognizes Guelph Hydro's excellence in health and safety. This is the highest level of recognition a company can achieve in the ZeroQuest program. Guelph Hydro is one of only two electricity distribution utilities in Ontario to have achieved this award level.
2016 - Independent Electricity System Operator Connecting Today - Powering Tomorrow award
  • This award was presented in recognition of the company's outstanding achievements in promoting  Save on EnergyOM energy conservation programs in the community.
2016 - United Way Business and Finance Division Spirit Award