Bill Inserts

Alectra Utilities (formerly Guelph Hydro) includes inserts with monthly bills that provide:

  • important safety information
  • Tips for reducing your energy use
  • News from the Ontario Energy Board, the Ontario Ministry of Energy or the City of Guelph Water Department

Spring 2022 edition of customer newsletter

Spring 2022 edition of customer newsletter

Winter 2021 edition of customer newsletter

Winter 2021 edition of customer newsletter

Fall 2021 edition of customer newsletter

Fall 2021 edition of customer newsletter

Summer 2021 edition of customer newsletter

girl floating in pool

City of Guelph June 2021 Water Bill Insert

BlueBuilt Home father and son super heros

Electricity prices effective May 1 - October 31, 2021

electricity rates charts May 2021-October 2021

Spring 2021 edition of customer newsletter

Spring 2021 customer newsletter

December 2020 - Vol.2 Issue 3 edition of customer newsletter

December 2020 - Volume 2 Issue 3 Newsletter

September 2020 - Vol.2 Issue 2 edition of customer newsletter

September 2020 - Volume 2 Issue 2 Newsletter


New electricity pricing for time of use customers

 New electricity pricing for time-of-use customers

Go paperless to support your local food bank

Sign up for ebilling

March 2020 - Vol.2 Issue 1 edition of customer newsletter

alectranews - March 2020

December 2019 - Vol.1 Issue 3 edition of customer newsletter

alectraNews - December 2019

September 2019 - Vol.1 Issue 2 edition of customer newsletter

alectraNews - September 2019

June 2019 - Premier edition of new customer newsletter

alectraNEWS - June 2019

May - New Time of Use Rates for Electricity

Time-of-Use rate changes for summer 2019

March - Guelph Hydro is now Alectra

Guelph Hydro is now Alectra

Guelph Hydro is now Alectra

March - Stormwater Service Fee Credit Program - Commercial accounts only

Stormwater Service Fee Credit Program

February - Welcome letter from President and CEO of Alectra Utilities

Letter from CEO of Alectra Utilities

2018

September - AffordAbility Fund

AffordabilityFundAffordabilityFund

September - City of Guelph Water Department Programs

Residential Sub-Meter Rebate Program

June - AffordAbility Fund

The AffordAbility Fund can help ease what you spend on electricity  The AffordAbility Fund can help ease what you spend on electricity. Call 1-855-494-FUND for information.

May - Ontario Energy Board - New Time-of-Use Rates, Ontario Electricity Support Program (OESP) and Low-Income Energy Assistance Program (LEAP)

Ontario Energy Board Spring 2018 Rate Announcement - page 1 Ontario Energy Board Spring 2018 Rate Announcement - page 2

January - Fair Hydro Plan

Ontario's Fair Hydro Plan