Bill Inserts

Alectra Utilities (formerly Guelph Hydro) includes inserts with monthly bills that provide:

• important safety information
• Tips for reducing your energy use
• News from the Ontario Energy Board, the Ontario Ministry of Energy or the City of Guelph Water Department

Go paperless to support your local food bank 

Fall 2024 edition of customer newsletter

Summer 2024 edition of customer newsletter

Spring 2024 edition of customer newsletter

Winter 2023 edition of customer newsletter

Fall 2023 edition of customer newsletter

Summer 2023 edition of customer newsletter

Learn more about your rates - Power is Personal

Go paperless and save $10 on your electricity bill

Spring 2023 edition of customer newsletter

Winter 2022 edition of customer newsletter

Fall 2022 edition of customer newsletter

Summer 2022 edition of customer newsletter

Spring 2022 edition of customer newsletter

Winter 2021 edition of customer newsletter

Fall 2021 edition of customer newsletter

Summer 2021 edition of customer newsletter

City of Guelph June 2021 Water Bill Insert

Electricity prices effective May 1 - October 31, 2021

Spring 2021 edition of customer newsletter

December 2020 - Vol.2 Issue 3 edition of customer newsletter

September 2020 - Vol.2 Issue 2 edition of customer newsletter

New electricity pricing for time of use customers

Go paperless to support your local food bank

March 2020 - Vol.2 Issue 1 edition of customer newsletter

December 2019 - Vol.1 Issue 3 edition of customer newsletter

September 2019 - Vol.1 Issue 2 edition of customer newsletter

June 2019 - Premier edition of new customer newsletter

May - New Time of Use Rates for Electricity

March - Guelph Hydro is now Alectra

March - Stormwater Service Fee Credit Program - Commercial accounts only

February - Welcome letter from President and CEO of Alectra Utilities

2018

September - AffordAbility Fund

September - City of Guelph Water Department Programs

June - AffordAbility Fund

May - Ontario Energy Board - New Time-of-Use Rates, Ontario Electricity Support Program (OESP) and Low-Income Energy Assistance Program (LEAP)

January - Fair Hydro Plan