Billing, Payments and Moves

MyEnergy View Accounts Online

MyEnergy View logo

Convenient. Secure. 24/7 access to your Guelph Hydro / Alectra Utilities account online.
Register for MyEnergy View to view and print current or past bills, see your payments and track your electricity use.

Billing Options

Paper bill? Electronic bill? Reminder alerts?
Choose your billing options to let us know how you would prefer to receive your bill.

Payment Options

We offer a variety of ways to pay your bill. Review our payment options and select the one that's best for you.

Need Help Paying Your Bill?

Give us a call at 519-822-3010 to discuss flexible payment options or Payment Assistance Programs that are available for low-income customers or those facing a financial emergency.

Start, Stop, Move Service

Moving? Easily start, stop or transfer your electric service online.
If you prefer to deal with a Customer Service Representative, Chat Online or call us at 519-822-3010.


Looking for a form? Our forms list contains all the online and printable forms required for requesting services.