Paperless eBilling

Go online for our frontline

Switch to paperless ebilling for 1 of 10 chances to win FREE electricity for a year*. Plus, every signup will help support Ontario’s frontline healthcare workers. Alectra will donate the savings from every customer who switches to ebilling before July 15, 2021 to The Frontline Fund - with a goal of donating $50,000.

It’s quick and easy to switch to paperless ebilling

Login or Register for MyEnergy View / My Account, choose ebilling Options, change the delivery method and add your email address. Your next bill will be paperless.

Login Register

Join 280,000 customers enjoying contactless conveniencewin free electricity for a year*

  • Exactly the same look as a paper bill, but more secure.
  • Anytime-access, with all your bills online in one place.
  • Instant email reminder when a statement is ready to be viewed.
  • Easily downloaded for other uses.
  • Better for the environment than paper mail.
  • Safe, convenient, contactless.

You’ll help save more than just paper

In Support of The Frontline FundThe Frontline Fund supports local healthcare providers with supplies and research funding to fight this public health emergency.

Together, our $50,000 donation will go towards:

  1. Masks, disinfectants and disposable clothing.
  2. Life-saving ventilators and testing equipment.
  3. Vital research, such as clinical drug trials and vaccine development.
  4. Hotel rooms near hospitals to protect families and help frontline workers get much-needed rest.

More contactless convenience

Sign up for Pre-authorized Payments from your bank account and never worry about forgetting to pay your bill again.  

Simplify billing with an Equal Payment Plan so your payment is about the same every month.

*See full Contest Rules and Regulations 

© 2021 Alectra Utilities Corporation


Get rid of clutter! Go paperless!

Sign up to receive your bill online to save paper and we'll give you a one-time $10* credit on your bill. 

You'll receive an email each month when your bill is ready to be viewed online. We'll also send you a reminder email when your payment is due. Plus, you will have 24/7 access to current and past billing statements.

How to register

Signing up for paperless ebilling is as easy as 1-2-3.

  1. Login or register your account through MyEnergy View / My Account;
  2. Click on the link for paperless ebilling;
  3. Select when you would like to receive an email letting you know your bill is ready to be viewed online. You will begin to receive your ebill with your next bill. After you enrol online, you will no longer receive a paper bill. Your $10 credit will appear on the fourth bill you receive after signing up for ebilling.

Sign Up Now

Want to make paying your bill even more convenient?

  • Register for Automatic Payment from your bank account. You will never have to worry about forgetting to pay your bill again.
  • And make budgeting simpler. Sign up for an Equal Payment Plan so your payment is about the same amount each month.
* eBilling one-time $10 Credit - Terms and Conditions
  • Alectra Utilities (formerly Guelph Hydro) customers who are billed for electricity and enrol or have enrolled in ebilling are eligible to receive the $10 ebilling credit. 
  • The ebilling credit will be applied only to the electricity portion of the Guelph Hydro / Alectra Utilities bill, before HST.
  • The ebilling credit will be applied to the customer's electric bill after three bill cycles have passed since registering for ebilling. In other words, it will appear on the fourth bill produced after registering for ebilling.
  • The ebilling credit will be applied to an eligible Guelph Hydro / Alectra Utilities customer's account one time only.
  • Customers who opt-out of ebilling after receiving the credit and decide to re-enrol are not eligible to receive an additional credit.
  • Customer accounts which are closed for any reason after receiving the credit and are then re-opened are not eligible to receive an additional credit.