Power Outages

When a power outage strikes, Guelph Hydro works to restore power as quickly as possible.

Downed power line?

  • Call 911 
  • Keep people and animals 10 metres (33 feet) away - the length of a school bus

Looking for information on current power outages?

  • View our Power Outage Map
  • Follow us on Twitter @GuelphHydro or @AlectraNews
  • Listen to local radio stations

To report a power outage:

  • Use the Report Power Outage icon bar on the Power Outage Map
    • Note: If your home or business is located within the red area on our Power Outage Map, we are aware of the outage. We will be taking steps to restore power as quickly as possible.
  • Call us 24/7 at 519-822-3014.
    • Note: Telephone lines may be overloaded during a widespread power outage.