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Customers and contractors occasionally require a temporary disconnection from the electricity network. By temporarily disconnecting power, work can be safely performed on customer-owned transformers, high-voltage primary switchgear and other electrical apparatus.
Please note that only qualified staff from Guelph Hydro / Alectra Utilities is permitted to disconnect equipment from our network.
Customers who would like to arrange a temporary interruption of electrical service, disconnection or service upgrade should contact Technical Services by email at technicalservicesguelph@alectrautilities.com.