Business Rates and Service Charges

Rates by Business Class

Select the rates for the business class or activity that applies to your business or view our Guelph and Rockwood Rate Schedule.

General Service - less than 50 kilowatts

This classification applies to a non-residential account taking electricity at 750 volts or less and whose average monthly maximum demand is less than, or is forecast to be less than, 50 kilowatts. This classification is eligible for the provincial Regulated Price Plan (RPP) when annual consumption is less than 250,000 kilowatt hours (kWh) per year.

Small Business customers can submit a request to switch from Time-of-Use to Tiered Pricing or Ultra-Low Overnight Pricing for their electricity usage. You can switch your rate option in MyEnergy View or use our online form.

Time-of-Use Rates

Small commercial customers with a smart meter pay Time-of-Use rates according to the time of day electricity is used. There are three TOU price periods: On-peak, Mid-peak, and Off-peak. TOU price periods change twice a year in summer (May 1 to October 31) and in winter (November 1 to April 30). With TOU pricing, you can help manage your electricity costs by shifting your usage to lower price periods when possible.

Time-of-Use rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Time-of-Use time periods illustration

Current Rates - May 1 to October 31, 2023

The chart below shows the Time-of-Use rates effective May 1, 2023:

Time-of-Use RatesPricing
Green Time-of-Use Off Peak Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 7.4¢ per kilowatt hour
Yellow Time-of-Use Mid-Peak Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 10.2¢ per kilowatt hour
Red Time-of-Use On-Peak On-Peak - 11 a.m. to 5 p.m.

15.1¢ per kilowatt hour

Previous Rates - November 1, 2022 to April 30, 2023

The chart below shows the Time-of-Use rates effective November 1, 2022:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 7.4¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 10.2¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.

15.1¢ per kilowatt hour

Previous Rates - May 1 to October 31, 2022

The chart below shows the Time-of-Use rates effective May 1, 2022:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 11.3¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 11 a.m. to 5 p.m.

17.0¢ per kilowatt hour

Previous Rates - February 8 to April 30, 2022

February 8, 2022 - Time-of-Use and Tiered prices have resumed.

January 18 through February 7, 2022, electricity prices were set at the off-peak price of 8.2¢/kWh, 24 hours per day for all regulated price plan customers. The off-peak rate was applied automatically to residential, small businesses and farms who pay Time-of-Use or Tiered prices set by the Ontario Energy Board.

On February 8, 2022, RPP Time-of-Use prices resumed:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 11.3¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.

17.0¢ per kilowatt hour

Previous Rates - January 18 to February 7, 2022

Rate Changes for Residential and Small Business Customers Effective January 18, 2022

From January 18, 2022 through February 7, 2022, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.2¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 8.2¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.

8.2¢ per kilowatt hour

Previous Rates - November 1, 2021 to January 17, 2022

 The chart below shows the Time-of-Use rates effective November 1, 2021:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 11.3¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.

17.0¢ per kilowatt hour

Previous Rates - May 1 to October 31, 2021

The chart below shows the Time-of-Use rates effective May 1, 2021:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 11.3¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 11 a.m. to 5 p.m.

17.0¢ per kilowatt hour

Previous Rates - February 23 to April 30, 2021

Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021

From January 1 through February 22, 2021, the government of Ontario implemented a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate was in place regardless of whether your rate plan is Tiered or Time-of-Use.

On February 23, 2021, RPP Time-of-Use prices resumed:

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.5¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 11.9¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.

17.6¢ per kilowatt hour

Previous Rates - January 1 to February 22, 2021

Rate Changes for Residential and Small Business Customers Effective January 1, 2021

From January 1, 2021 through February 22, 2021, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.5¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 8.5¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 8.5¢ per kilowatt hour

Previous Rates - November 1 to December 31, 2020

The chart below shows the Time-of-Use rates effective November 1, 2020.

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 10.5¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 15.0¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 21.7¢ per kilowatt hour

Previous Rates - June 1 to October 31, 2020

COVID-19: Ontario Extends Electricity Rate Relief During COVID-19

The Government of Ontario has implemented a COVID-19 Recovery Rate. From June 1 to October 31, 2020, households, farms, and small businesses who pay Time-of-Use electricity rates will be charged 12.8¢/kWh around the clock.

The chart below shows the Time-of-Use rates effective June 1, 2020.

Time-of-Use RatesPricing
Off-Peak hours 7 p.m. to 7 a.m. Weekdays and all day Weekends and Holidays Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 12.8¢ per kilowatt hour
Mid-Peak hours 11 a.m to 5 p.m. Weekdays Mid-Peak - 11 a.m. to 5 p.m. 12.8¢ per kilowatt hour
On-Peak hours 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. Weekdays On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 12.8¢ per kilowatt hour
Tiered Rates

With Tiered Pricing, you can use a certain amount of electricity each month at a lower price. Once that limit (threshold) is exceeded, a higher price applies. The monthly Tier threshold for small business customers is 750 kWh all year round.

Tiered rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Tiered Thresholds

Current Rates - November 1, 2022 to October 31, 2023

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.7¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

10.3¢ per kilowatt hour

Previous Rates - February 8 to October 31, 2022

February 8, 2022 - Time-of-Use and Tiered prices have resumed.

January 18 through February 7, 2022, electricity prices were set at the off-peak price of 8.2¢/kWh, 24 hours per day for all regulated price plan customers. The off-peak rate was applied automatically to residential, small businesses and farms who pay Time-of-Use or Tiered prices set by the Ontario Energy Board.

On February 8, 2022, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - January 18 to February 7, 2022

Rate Changes for Residential and Small Business Customers Effective January 18, 2022

From January 18, 2022 through February 7, 2022, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.2¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Previous Rates - May 1, 2021 to January 17, 2022

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - February 23 to April 30, 2021

Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021

From January 1 through February 22, 2021, the government of Ontario implemented a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate was in place regardless of whether your rate plan is Tiered or Time-of-Use.

On February 23, 2021, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

10.1¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.8¢ per kilowatt hour

Previous Rates - January 1 to February 22, 2021

Rate Changes for Residential and Small Business Customers Effective January 1, 2021

From January 1, 2021 through February 22, 2021, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Previous Rates - November 1 to December 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

12.6¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

14.6¢ per kilowatt hour

Previous Rates - November 1, 2019 to October 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

11.9¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

13.9¢ per kilowatt hour

 
Ultra-Low Overnight Rates

The Ultra-Low Overnight (ULO) price plan has four price periods: On-peak, Mid-peak, Weekend Off-peak, and Ultra-Low Overnight. The ULO price periods are the same all year round. With ULO pricing, you can help manage your electricity costs by shifting high usage activities, like electric vehicle charging, to lower price periods when possible.

Ultra-Low Overnight rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Ultra-Low Overnight Rate Periods

Current Rates May 1 to October 31, 2023

The chart below shows the Ultra-Low Overnight rates effective May 1, 2023:

Ultra-Low Overnight RatesPricing
Blue Ultra-Low Overnight Peak Ultra-Low Overnight - 11 p.m. to 7 a.m. every day 2.4¢ per kilowatt hour
Green Ultra-Low Off-Peak Off-Peak - 7 a.m. to 11 p.m. weekends and holidays 7.4¢ per kilowatt hour
Yellow Ultra-Low Mid-Peak Mid-Peak - 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. weekdays

10.2¢ per kilowatt hour

Purple Ultra-Low Off-Peak On-Peak - 4 p.m. to 9 p.m. weekdays 24.0¢ per kilowatt hour
Energy Retailer Contract Rates (customers with a contract with an energy retailer)

Customers who have signed a contract with an energy retailer do not pay Time-of-Use or Two-Tiered rates. They pay the price stated in their contract plus the Global Adjustment amount at market rates.

Global Adjustment

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Delivery Charges
Delivery charges cover the cost of delivering electricity from generating stations across Ontario to the Guelph and Rockwood communities and then to your business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and to operate the provincial and local electricity systems.

A portion of these charges are fixed and does not change from month to month. The rest the charges are variable and increase or decrease depending on the amount of electricity you use.

When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, also consumes power before it gets to your business. The Delivery charge also includes costs relating to electricity lost through distribution.

Type of Charge Pricing

Monthly Service Charge

$18.63 per month

Distribution Volumetric Rate

  • Additional Global Adjustment Rate Rider of $0.0048 per kWh applies to Small Business customers with an Energy Retailer contract
$0.0203 per kilowatt hour

Transmission Connection

  • Distribution loss factor applied to consumption
$0.0062 per kilowatt hour

Transmission Network

  • Distribution loss factor applied to consumption
$0.0092 per kilowatt hour
Regulatory Charges
Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ontario Ministry of Energy conservation and renewable energy programs.
Regulatory Type Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
$0.0052 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with a retail contract
$0.25 per month
General Service - 50 kilowatts to 999 kilowatts

This classification applies to a non-residential account where the average monthly demand used for billing purposes is equal to or greater than, or is forecast to be equal to or greater than, 50 kilowatts but less than 1,000 kilowatts. Transmission network and connection charges are based on peak load recorded anytime during a 24-hour period.


Ontario Electricity Rebate

Some eligible customers must submit the Ontario Electricity Rebate Self-declaration Form in order to receive the rebate.

For business customers (GS>50 kW) customers who were previously eligible to receive the 8% provincial rebate, you may be eligible to continue receiving the OER.  Customers must first complete the self-declaration form in order to determine their eligibility on or before January 31, 2020, otherwise they will automatically be excluded from the OER. If it is determined that a customer is no longer eligible but they have completed the self-declaration form by January 31, 2020, then the customer may receive the OER until October 31, 2022.

For more information regarding eligibility criteria and important dates, please see the updated regulation.

 

Electricity Rates

Electricity rates per kilowatt hour* will be based on one of the following price plans:

  • Weighted Average Hourly Spot Market Price
  • Hourly Ontario Energy Price
  • Energy Retailer contract price

* Notes:

  • Distribution loss factor will be applied to consumption.
  • Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.
Global Adjustment

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and, therefore, have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the Independent Electricity System Operator's website.

Notes:

  • Distribution loss factor applied to consumption

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable

  • Peak Demand Factor determines charge for Class A status customers
Delivery Charges
Type of Charge Pricing
Monthly Service Charge $198.91 per month

Distribution Volumetric Rate

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
  • Includes $0.4970 per kilowatt applicable to Non-Wholesale Market Participant customers
  • Includes ($0.0467) per kilowatt applicable to Non-Wholesale Market Participant Class B status customers as at December 31, 2021
$4.6822 per kilowatt

Global Adjustment Rate Rider

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
  • Applicable to customers with Class B status as at December 31, 2021
$0.0048 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with retailers
$0.25 per month

Transformer Allowance

  • Primary Metering Allowance of 1% applied to demand where applicable
($0.7200) per kilowatt
Non-Competitive Charges
Type of Charge Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
  • Wholesale Market Rate of $0.0048 kilowatt hour for Class A status customers. Peak Demand Factor determines Capacity Based Recovery Charge for Class A status customers.
$0.0052 per kilowatt hour

Transmission Connection

$2.5790 per kilowatt

Transmission Connection - Interval Metered

$2.6759 per kilowatt

Transmission Network

$3.8810 per kilowatt

Transmission Network - Interval Metered

$4.0256 per kilowatt
General Service - 1,000 kilowatts to 4,999 kilowatts

This classification applies to a non-residential account where the average monthly demand used for billing purposes is equal to or greater than, or is forecast to be equal to or greater than, 1,000 kilowatts but less than 5,000 kilowatts. Transmission network and connection charges are based on peak load recorded anytime during a 24-hour period.

 

Electricity Rates

Electricity rates per kilowatt hour* will be based on one of the following price plans:

  • Weighted Average Hourly Spot Market Price
  • Hourly Ontario Energy Price
  • Energy Retailer contract price

* Notes:

  • Distribution loss factor will be applied to consumption.
  • Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.
Global Adjustment - General Service

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Notes:

  • Distribution loss factor applied to consumption
  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
  • Peak Demand Factor determines charge for Class A status customers
Distribution Charges
Type of Charge Pricing
Monthly Service Charge $594.89 per month

Distribution Volumetric Rate

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
  • Includes ($0.0591) per kilowatt applicable to Class B status customers as at December 31, 2021
$5.3232 per kilowatt

Global Adjustment Rate Rider

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
  • Applicable to customers with Class B status as at December 31, 2020
$0.0048 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with retailers
$0.25 per month
Non-Competitive Charges
Type of Charge Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
  • Wholesale Market Rate of $0.0048 kilowatt hour for Class A status customers. Peak Demand Factor determines Capacity Based Recovery Charge for Class A status customers.
$0.0052 per kilowatt hour

Transmission Connection

$2.6759 per kilowatt

Transmission Network

$4.0256 per kilowatt
Large Use Customers - 5,000 kilowatts and above

This classification refers to an account where the monthly average peak demand is equal to or greater than, or is forecast to be equal to or greater than, 5,000 kilowatts.

 

Electricity Rates

Electricity rates per kilowatt hour* will be based on one of the following price plans:

  • Weighted Average Hourly Spot Market Price
  • Hourly Ontario Energy Price
  • Energy Retailer contract price

* Notes:

  • Distribution loss factor will be applied to consumption.
  • Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.
Global Adjustment - Large Users

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Note:

  • Peak Demand Factor determines charge for Class A status customers
Distribution Charges
Type of Charge Pricing
Monthly Service Charge $1,081.47 per month

Distribution Volumetric Rate

  • Primary Metering Allowance of 1% applied to demand and consumption where applicable
$6.4433 per kilowatt

Standard Supply Service Administration

  • Does not apply to customers with retailers
$0.25 per month
Non-Competitive Charges
Type of Charge Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
  • Wholesale Market Rate of $0.0048 per kilowatt hour for Class A status customers. Peak Demand Factor determines Capacity Based Recovery Charge for Class A status customers.
$0.0052 per kilowatt hour

Transmission Connection

$3.2309 per kilowatt

Transmission Network

$4.8614 per kilowatt
Unmetered Scattered Loads
Accounts taking electricity at 750 volts or less where the monthly average peak demand is less than, or is forecast to be less than, 50 kilowatts and the consumption is unmetered, such as for cable TV power packs, bus shelters, telephone booths, traffic lights and railway crossings. The customer will provide detailed manufacturer information / documentation with regard to electrical demand / consumption of any proposed unmetered load.
Electricity Rates
Tiered Rate

Current Rates - November 1, 2022 to October 31, 2023

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.7¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

10.3¢ per kilowatt hour

Previous Rates - February 8 to October 31, 2022

February 8, 2022 - Time-of-Use and Tiered prices have resumed.

January 18 through February 7, 2022, electricity prices were set at the off-peak price of 8.2¢/kWh, 24 hours per day for all regulated price plan customers. The off-peak rate was applied automatically to residential, small businesses and farms who pay Time-of-Use or Tiered prices set by the Ontario Energy Board.

On February 8, 2022, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - January 18 to February 7, 2022

Rate Changes for Residential and Small Business Customers Effective January 18, 2022

From January 18, 2022 through February 7, 2022, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.2¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Previous Rates - May 1, 2021 to January 17, 2022

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - February 23 to April 30, 2021

Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021

From January 1 through February 22, 2021, the government of Ontario implemented a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate was in place regardless of whether your rate plan is Tiered or Time-of-Use.

On February 23, 2021, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

10.1¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.8¢ per kilowatt hour

Previous Rates - January 1 to February 22, 2021

Rate Changes for Residential and Small Business Customers Effective January 1, 2021

From January 1, 2021 through February 22, 2021, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Previous Rates - November 1 to December 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

12.6¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

14.6¢ per kilowatt hour

Previous Rates - November 1, 2019 to October 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

11.9¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

13.9¢ per kilowatt hour

Energy Retailer Contract Rates (customers with a contract with an energy retailer)

Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment amount at market rates.

Global Adjustment - Unmetered Scattered Loads

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Delivery
Type of Charge Pricing
Monthly Service Charge $5.42 per connection

Distribution Volumetric Rate

  • Additional Global Adjustment Rate Rider of $0.0048 per kWh applies to customers with an Energy Retailer contract
$0.0284 per kilowatt hour

Transmission Connection

  • Distribution loss factor applied to consumption
$0.0062 per kilowatt hour

Transmission Network

  • Distribution loss factor applied to consumption
$0.0092 per kilowatt hour
Regulatory Charges

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ontario Ministry of Energy conservation and renewable energy programs.

Regulatory Type Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
$0.0052 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with a retail contract
$0.25 per month
Street Lighting

This classification applies to an account with a Municipality, Regional Municipality, Ministry of Transportation and private roadway lighting, for roadway lighting controlled by photocells. The consumption for these customers is based on the calculated connected load times and the required lighting times established in the approved Ontario Energy Board street lighting load shape template.

Electricity Charge

Electricity rates per kilowatt hour* will be based on one of the following price plans:

  • Weighted Average Hourly Spot Market Price
  • Hourly Ontario Energy Price
  • Energy Retailer contract price

* Notes:

  • Distribution loss factor will be applied to consumption.
  • Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.
Global Adjustment - Street Lighting

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Delivery
Type of Charge Pricing
Monthly Service Charge $0.48 per connection

Distribution Volumetric Rate

$24.5867 per kilowatt

Global Adjustment Rate Rider

$0.0048 per kilowatt hour

Transmission Connection

$2.3761 per kilowatt

Transmission Network

$3.5754 per kilowatt
Regulatory Charges

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ontario Ministry of Energy conservation and renewable energy programs.

Regulatory Type Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
$0.0052 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with a retail contract
$0.25 per month
Sentinel Lighting
This classification refers to an account taking electricity at 750 volts or less where the electricity is being used exclusively for private outdoor lighting controlled by photocells. The consumption for this classification is calculated based on the connected load times and the number of hours of operation per month, averaged over a 12-month period. The hours of operation in a month will be based on the calculated connection load times and the required lighting times established in the approved Ontario Energy Board sentinel lighting load shape template.
Electricity Charge
Tiered Rate

Current Rates - November 1, 2022 to October 31, 2023

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.7¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

10.3¢ per kilowatt hour

Previous Rates - February 8 to October 31, 2022

February 8, 2022 - Time-of-Use and Tiered prices have resumed.

January 18 through February 7, 2022, electricity prices were set at the off-peak price of 8.2¢/kWh, 24 hours per day for all regulated price plan customers. The off-peak rate was applied automatically to residential, small businesses and farms who pay Time-of-Use or Tiered prices set by the Ontario Energy Board.

On February 8, 2022, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - January 18 to February 7, 2022

Rate Changes for Residential and Small Business Customers Effective January 18, 2022

From January 18, 2022 through February 7, 2022, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.2¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.2¢ per kilowatt hour

Previous Rates - May 1, 2021 to January 17, 2022

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

9.8¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.5¢ per kilowatt hour

Previous Rates - February 23 to April 30, 2021

Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021

From January 1 through February 22, 2021, the government of Ontario implemented a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate was in place regardless of whether your rate plan is Tiered or Time-of-Use.

On February 23, 2021, RPP Tiered prices resumed:

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

10.1¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

11.8¢ per kilowatt hour

Previous Rates - January 1 to February 22, 2021

Rate Changes for Residential and Small Business Customers Effective January 1, 2021

From January 1, 2021 through February 22, 2021, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use.

This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything.

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

8.5¢ per kilowatt hour

Previous Rates - November 1 to December 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

12.6¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

14.6¢ per kilowatt hour

Previous Rates - November 1, 2019 to October 31, 2020

ThresholdPricing

Up to 750 kilowatt hours used in 30 days

11.9¢ per kilowatt hour

Remaining kilowatt hours used in 30 days

13.9¢ per kilowatt hour

Energy Retailer Contract Rates (customers with a contract with an energy retailer)

Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment amount at market rates.

Global Adjustment

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

  • For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
  • Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
  • Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Delivery
Type of Charge Pricing
Monthly Service Charge $8.36 per connection

Distribution Volumetric Rate

$10.6443 per kilowatt

Transmission Connection

$1.9748 per kilowatt

Transmission Network

$2.9712 per kilowatt
Regulatory Charges

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ministry of Energy conservation and renewable energy programs.

Regulatory Type Pricing

Wholesale Market

  • Distribution loss factor applied to consumption
$0.0052 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with a retail contract
$0.25 per month

Other Rates

Feed-in-Tariff (FIT) Program

Visit the website of the Independent Electricity System Operator for more information about Ontario's Feed-in-Tariff program and microFIT program.

Monthly Service Charges

Project Type Pricing

MicroFIT (capacity <10 kilowatts)

$4.55 per month

Feed-in-Tariff (FIT) (capacity <50 kilowatts)

$18.71 per month

Feed-in-Tariff (FIT) (capacity 50 to 999 kilowatts)

$202.71 per month
Net Metering

Net metering is a program that allows eligible customers to send surplus electricity generated from renewable resources to the utility distribution system and to receive credit towards the energy the customer consumes from the distribution system.

Electricity
Two-Tiered Regulated Price Plan prices apply to net consumption of electricity per kilowatt hour for Residential and General Service - less than 50 kilowatt - customers.
Delivery
  • Rate class-specific Fixed Monthly Service charge applies to all customers
  • Rate class-specific Distribution Volumetric and Transmission Charges apply to net consumption of electricity per kilowatt hour
Regulatory Charges

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ministry of Energy conservation and renewable energy programs.

 

Regulatory TypePricing

Wholesale Market Charge applies to net consumption of electricity per kilowatt hour

$0.0052 per kilowatt hour

Standard Supply Service Administration

  • Does not apply to customers with a retail contract
$0.25 per month
Standby Power Service

Standby Power applies to a customer that has Load Displacement Generation and requires the distributor to provide back-up service.

Delivery Charges
Service Pricing

Rate class-specific Distribution Volumetric Rate applied to the generator's peak demand per kilowatt for a month where standby power is provided partially or not provided.

 

Standby Power General Service - 50 to 999 kilowatts

$3.0885

Standby Power General Service - 1,000 to 4,999 kilowatts

$3.4284

Standby Power Large Use >5,000 kilowatts

$3.0802
Distribution Loss Factors
Factors by Size of Customer Pricing

Total Loss Factor - Secondary Metered Customer < 5,000 kilowatts

1.0260

Total Loss Factor - Secondary Metered Customer > 5,000 kilowatts

1.0137

Total Loss Factor - Primary Metered Customer < 5,000 kilowatts

1.0157

Total Loss Factor - Primary Metered Customer > 5,000 kilowatts

1.0036