Business Rates and Service Charges

Small commercial customers with a smart meter pay Time-of-Use rates according to the time of day electricity is used. There are three TOU price periods: On-peak, Mid-peak, and Off-peak. TOU price periods change twice a year in summer (May 1 to October 31) and in winter (November 1 to April 30). With TOU pricing, you can help manage your electricity costs by shifting your usage to lower price periods when possible.

Time-of-Use rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Current Rates - May 1 to October 31, 2023

The chart below shows the Time-of-Use rates effective May 1, 2023:

Time-of-Use Rates	Pricing
Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays	7.4¢ per kilowatt hour
Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.	10.2¢ per kilowatt hour
On-Peak - 11 a.m. to 5 p.m.	15.1¢ per kilowatt hour

Previous Rates - November 1, 2022 to April 30, 2023

The chart below shows the Time-of-Use rates effective November 1, 2022: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 7.4¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 10.2¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 15.1¢ per kilowatt hour

Previous Rates - May 1 to October 31, 2022

The chart below shows the Time-of-Use rates effective May 1, 2022: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour  Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 11.3¢ per kilowatt hour  On-Peak - 11 a.m. to 5 p.m. 17.0¢ per kilowatt hour

Previous Rates - February 8 to April 30, 2022

February 8, 2022 - Time-of-Use and Tiered prices have resumed. January 18 through February 7, 2022, electricity prices were set at the off-peak price of 8.2¢/kWh, 24 hours per day for all regulated price plan customers. The off-peak rate was applied automatically to residential, small businesses and farms who pay Time-of-Use or Tiered prices set by the Ontario Energy Board. On February 8, 2022, RPP Time-of-Use prices resumed: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 11.3¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 17.0¢ per kilowatt hour

Previous Rates - January 18 to February 7, 2022

Rate Changes for Residential and Small Business Customers Effective January 18, 2022 From January 18, 2022 through February 7, 2022, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.2¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use. This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything. Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 8.2¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 8.2¢ per kilowatt hour

Previous Rates - November 1, 2021 to January 17, 2022

The chart below shows the Time-of-Use rates effective November 1, 2021: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 11.3¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 17.0¢ per kilowatt hour

Previous Rates - May 1 to October 31, 2021

The chart below shows the Time-of-Use rates effective May 1, 2021: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.2¢ per kilowatt hour  Mid-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 11.3¢ per kilowatt hour  On-Peak - 11 a.m. to 5 p.m. 17.0¢ per kilowatt hour

Previous Rates - February 23 to April 30, 2021

Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021 From January 1 through February 22, 2021, the government of Ontario implemented a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate was in place regardless of whether your rate plan is Tiered or Time-of-Use. On February 23, 2021, RPP Time-of-Use prices resumed: Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.5¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 11.9¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 17.6¢ per kilowatt hour

Previous Rates - January 1 to February 22, 2021

Rate Changes for Residential and Small Business Customers Effective January 1, 2021 From January 1, 2021 through February 22, 2021, the government of Ontario is implementing a discounted RPP rate for residential and small business customers of 8.5¢/kWh. This rate will be in place all day, every day, regardless of whether your rate plan is Tiered or Time of Use. This rate will be applied automatically, and it will not affect your rate option (Tiered or TOU) once the discounted rate expires; you are not required to do anything. Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 8.5¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 8.5¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 8.5¢ per kilowatt hour

Previous Rates - November 1 to December 31, 2020

The chart below shows the Time-of-Use rates effective November 1, 2020. Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 10.5¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 15.0¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 21.7¢ per kilowatt hour

Previous Rates - June 1 to October 31, 2020

COVID-19: Ontario Extends Electricity Rate Relief During COVID-19 The Government of Ontario has implemented a COVID-19 Recovery Rate. From June 1 to October 31, 2020, households, farms, and small businesses who pay Time-of-Use electricity rates will be charged 12.8¢/kWh around the clock. The chart below shows the Time-of-Use rates effective June 1, 2020. Time-of-Use Rates Pricing  Off-Peak - 7 p.m. to 7 a.m. and all day weekends and holidays 12.8¢ per kilowatt hour  Mid-Peak - 11 a.m. to 5 p.m. 12.8¢ per kilowatt hour  On-Peak - 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 12.8¢ per kilowatt hour

With Tiered Pricing, you can use a certain amount of electricity each month at a lower price. Once that limit (threshold) is exceeded, a higher price applies. The monthly Tier threshold for small business customers is 750 kWh all year round.

Tiered rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

The Ultra-Low Overnight (ULO) price plan has four price periods: On-peak, Mid-peak, Weekend Off-peak, and Ultra-Low Overnight. The ULO price periods are the same all year round. With ULO pricing, you can help manage your electricity costs by shifting high usage activities, like electric vehicle charging, to lower price periods when possible.

Ultra-Low Overnight rates are set by the Ontario Energy Board. Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Current Rates May 1 to October 31, 2023

The chart below shows the Ultra-Low Overnight rates effective May 1, 2023:

Ultra-Low Overnight Rates	Pricing
Ultra-Low Overnight - 11 p.m. to 7 a.m. every day	2.4¢ per kilowatt hour
Off-Peak - 7 a.m. to 11 p.m. weekends and holidays	7.4¢ per kilowatt hour
Mid-Peak - 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. weekdays	10.2¢ per kilowatt hour
On-Peak - 4 p.m. to 9 p.m. weekdays	24.0¢ per kilowatt hour

Customers who have signed a contract with an energy retailer do not pay Time-of-Use or Two-Tiered rates. They pay the price stated in their contract plus the Global Adjustment amount at market rates.

A portion of these charges are fixed and does not change from month to month. The rest the charges are variable and increase or decrease depending on the amount of electricity you use.

When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, also consumes power before it gets to your business. The Delivery charge also includes costs relating to electricity lost through distribution.

Electricity rates per kilowatt hour* will be based on one of the following price plans:

• Weighted Average Hourly Spot Market Price
• Hourly Ontario Energy Price
• Energy Retailer contract price

* Notes:

• Distribution loss factor will be applied to consumption.
• Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

• For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
• Consumers on a retail contract have opted out of the Regulated Price Plan and, therefore, have Global Adjustment as a separate line item on their bill.
• Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the Independent Electricity System Operator's website.

Notes:

• Distribution loss factor applied to consumption

• Primary Metering Allowance of 1% applied to demand and consumption where applicable

• Peak Demand Factor determines charge for Class A status customers

Electricity rates per kilowatt hour* will be based on one of the following price plans:

• Weighted Average Hourly Spot Market Price
• Hourly Ontario Energy Price
• Energy Retailer contract price

* Notes:

• Distribution loss factor will be applied to consumption.
• Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

• For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
• Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
• Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Notes:

• Distribution loss factor applied to consumption
• Primary Metering Allowance of 1% applied to demand and consumption where applicable
• Peak Demand Factor determines charge for Class A status customers

Electricity rates per kilowatt hour* will be based on one of the following price plans:

• Weighted Average Hourly Spot Market Price
• Hourly Ontario Energy Price
• Energy Retailer contract price

* Notes:

• Distribution loss factor will be applied to consumption.
• Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

• For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
• Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
• Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Note:

• Peak Demand Factor determines charge for Class A status customers

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ontario Ministry of Energy conservation and renewable energy programs.

Electricity rates per kilowatt hour* will be based on one of the following price plans:

• Weighted Average Hourly Spot Market Price
• Hourly Ontario Energy Price
• Energy Retailer contract price

* Notes:

• Distribution loss factor will be applied to consumption.
• Primary Metering Allowance of 1% will be applied to demand and consumption where applicable.

The Global Adjustment is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market more accurately reflects the cost to produce this electricity.

The Global Adjustment accounts for differences between the spot market price and the rates paid to regulated and contracted generators as well as conservation and demand management programs. As a result, its value may be positive or negative, depending on whether the market price is lower or higher than the fixed rates.

All electricity consumers pay for Global Adjustment.

• For small business and residential consumers who pay for electricity on the Regulated Pricing Plan, the Global Adjustment costs are factored into the Regulated Price Plan.
• Consumers on a retail contract have opted out of the Regulated Price Plan and therefore have Global Adjustment as a separate line item on their bill.
• Consumers with a peak demand of over 50 kilowatts have Global Adjustment as a separate line item on their bill.

All the rates are posted on the website of the Independent Electricity System Operator.

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ontario Ministry of Energy conservation and renewable energy programs.

Regulatory Charges cover the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include costs associated with funding Ministry of Energy conservation and renewable energy programs.